Privacy Policy

At Interim Business Solutions we are committed to protecting your privacy whilst an online visitor to our website www.interimbusiness.com.au and/or a client.

Data is controlled and processed by Kirsty Wilson, the owner of Interim Business Solutions. In this policy, “us”, “we”, or “our” means Interim Business Services, operators of this website.

All information collected is to optimise the service we can then deliver to you. We respect the privacy and confidentiality of the information provided by you and we are bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals. Please read our comprehensive privacy policy below.

What information is collected?

We collect information from you in two ways:

1. When you subscribe to our e-Newsletter we collect the following:

• Name and email address.

2. When you purchase a support service and sign our Engagement Letter we collect the following:

• Name and Company Name.
• Contact information such as a mailing address, email address, website address, phone number(s) and social media profiles.
• Payment details are managed via third party offsite secure services – you may need to check their privacy policies separately from this site.

Clients

We may also use the information we collect to notify you about important changes to this website, new services, special offers we think are relevant and periods when the office may be closed. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by clicking the unsubscribe link contained in each email campaign.

Who has access to client data?

At times subcontractors and service providers who assist us to execute the purchased support service will be required to have your personal information. Third party software programs used include:

• Outlook
• Harvest Invoicing
• Xero Accounting
• Dropbox
• Google Spreadsheet (New client form)
• CapsuleCRM
• Mailchimp
• Paypal

Third parties have been checked to ensure they are GDPR compliant.

Confidentiality

We understand trust and confidentiality is a critical issue for both our clients and subscribers. At Interim Business Solutions all information collected via our website will be kept strictly confidential and will not under any circumstances be sold, rented, loaned or otherwise disclosed to any third party without your written consent.

No information or resource of yours will ever be used for any personal or commercial gain on the part of Interim Business Solutions and you will be advised immediately if any conflict of interest arises.

Your personal information will be collected for the purpose of, but is not limited to:

• Internal record keeping.
• Providing you with information upon your inquiry.
• Establishing you as a client and serving your needs.
• Providing you with information about additional services we believe will interest you.
• Achieving any other purposes to which you have given consent.
• Meeting legal and regulatory requirements.

We will happily sign a non-disclosure or confidentiality agreement should you require it. However, our Engagement Letter states a confidentiality clause and is executed by both parties prior to services commencing.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.​

Links to other sites

We provide links to websites outside of our website, as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy policy.

Spam Act 2003

The Spam Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

• We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process your inquiry and set you up as a client.
• Send you additional information related to your service needs.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with spam act, we agree to the following:

• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the address of our business.
• Monitor third-party email marketing services for compliance, if one is used.
• Honour opt-out/unsubscribe requests promptly.

Attention those in the EU

While the majority of our business is done in Australia we recognise there are occasions when potential clients will make contact or someone will purchase a service via our website. The above should help you to understand what we do with your contact information, if that has been collected. If you subscribe to our newsletter or our blog, only your name and email address are collected. Further contact details are only required should you proceed to purchase our support services.

Where applicable to the GDPR, the information above has been updated in line with the EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”).

Change in privacy statement

Interim Business Solutions reserves the right to change its “privacy policy” at any time. If and when we do, we shall revise the “last updated” date at the bottom of this page. If you have questions regarding this Privacy Policy, please contact us directly.

Contact Interim Business Solutions

If there are any questions regarding our Privacy Policy, you may contact us using the information below or via our contact form.

Ph: +61 1300 377 427
A.B.N: 20 735 561 536

Last updated – 25 May 2018